Founded in 2015, Grover enables consumers and businesses across Europe to subscribe to tech devices and comprehensive technology solutions - from individual smartphones, laptops, and wearables to full corporate device setups. The company offers access to over 1,000 unique tech items on flexible and financially convenient terms. A pioneer of the circular economy, Grover refurbishes and recirculates devices to help eliminate e-waste.

We are looking for a Debt Collections Agent - Dutch Market to join our talented Debt Collection team in Berlin.

🎯 What you will contribute:

Contact customers via phone and email to inform them of overdue payments
Plan a course of action to recover outstanding payments
Negotiate payoff deadlines or payment plans
Respond to customer queries
Investigate and resolve discrepancies
Update account status and database
Alert superiors of debtors unwilling or unable to pay when necessary

🤝 What you bring:

First experience in Debt Collection
Fluent in Dutch and English
Customer service orientation
Basic understanding of accounting principles
Ability to multitask and work with targets and tight deadlines
Experience with MS Office and Salesforce
Excellent communication and negotiation skills

❤️‍🔥 What you will love about us:

Hybrid model with 3 days per week in the office
30 days per year to work abroad
BVG monthly discount to drive you everywhere in Berlin
Mental health support with Nilo.health
Physical health support with Urban Sports Club
Annual learning budget of 750€
Exclusive Grover Tech discount for you & your loved ones
Engaging, open office located in Berlin-Schöneberg with regular events

Looking forward to e-meeting you!

Apply now

See more open positions at Grover

Privacy policy Cookie policy