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Workplace Experience Operations, Tokyo Office

ironSource

ironSource

Operations
Tokyo, Japan
Posted on Aug 26, 2025
Requisition ID: JOBREQ-2514785

Workplace Experience Operations, Tokyo Office

Tokyo, Japan, Full-time
ALERT: Unity has received reports of scams where individuals purporting to be Unity HR representatives conduct bogus employment interviews via email or text, and then request payment as a condition for receiving an offer of employment. Please be aware that Unity does not conduct interviews by email or text, and will never request payment as a condition for applying for a position or receiving an offer of employment. These scam operators may also ask for your personal information (name, address, birthdate, social security number, etc.) which you should not provide to them. If you have been a target of such a scam, you should report it by contacting the U.S. Federal Trade Commission (see this FTC posting for further details) the office of your state Attorney General, or the government agency responsible for investigating matters such as this where you reside this FTC posting for further details) the office of your state Attorney General, or the government agency responsible for investigating matters such as this where you reside.

The opportunity

The Workplace Experience (WE) Team at Unity is dedicated to making our working environment an amazing and innovative place to work that fosters creativity and community.

It’s well known that people are more effective at what they do, the happier they are. This is where the Workplace Experience team comes in; from social events to office perks, we collaborate, think creatively and implement strategies to add to our thriving Unity culture.

In this role, reporting into the Manager, Workplace Experience and you will be the face of the Tokyo office for all employees, visitors and candidates.

You will have a huge impact in creating and maintaining the Unity culture as we grow.

What you'll be doing

  • Support employees with their daily workplace needs, both in person and virtually, and keep the office’s Confluence page up to date with key information about the office.
  • Partner with cross-functional teams: with HR to onboard new Unity employees; with local leadership by participating in leadership committee meetings to understand business needs; and with Unity’s Security team to implement security protocols for visitors, candidates, and employees.
  • Develop and maintain strong vendor relationships, including janitorial, catering, and facilities vendors, and where applicable, partner with the Workplace Territory Lead and Unity’s Sourcing and Procurement team to conduct QBRs and RFPs to ensure Unity receives great service along with value for money.
  • Manage and track the approved office budget by raising purchase requisitions and ensuring invoices are paid in a timely manner to avoid service disruption; coordinate vendor and facility repairs & maintenance; and work with the landlord to maintain shared facilities.
  • Lead workplace experience and compliance efforts by planning and coordinating local onsite events, maintaining office and pantry supplies through inventory analysis, ensuring cleanliness and services via daily walkthroughs, partnering with the Health & Safety Response team to meet compliance standards, collaborating with the Workplace Environments team on capital projects, and serving as the after-hours emergency contact.

What we're looking for

  • Excellent organizational skills
  • Strong communication skills, both verbal and written
  • Excellent problem-solving abilities, displaying accuracy, flexibility, and reliability on all tasks assigned
  • Good interpersonal skills; someone who is proactive, a team player with the proven ability to multitask and prioritize
  • Flexibility in assisting with special projects in various areas as they are assigned.

You might also have

  • Experience in the hospitality and customer service industry is a plus
  • Hands on experience with Mac and Windows including experience in MS Office (Excel, Word, PowerPoint, Outlook) and proficient with Gmail and Google Calendar
  • Comfortable coordinating facility related work with external vendors (i.e. annual fire alarm verification, HVAC preventative maintenance, etc..)
  • First Aid/AED/CPR trained

Additional information

  • Relocation support is not available for this position.
  • Work visa/immigration sponsorship is not available for this position

Life at Unity

Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.

As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit Unity.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

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