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Product Operations

Lama AI

Lama AI

Product, Operations
Tel Aviv-Yafo, Israel
Posted on May 15, 2024

About Lama AI

80% of small businesses get rejected for the financing they desperately need to thrive and to survive, and we couldn’t remain indifferent. Lama AI was founded to provide small business owners with fair opportunities, delivered with speed and efficiency. Together with our bank and fintech partners, we are building an embedded lending network, and helping small businesses access the capital they are starving for, and unlock their growth potential.

Founded by experienced entrepreneurs, who have previously built multiple companies, Lama AI is backed by Tier-1 fintech investors.What does it mean for you? You’ve got an amazing opportunity to join a strong and ambitious team, empower small businesses, have fun and enjoy a fascinating journey, while unlocking your own career potential.

What you’ll do

Are you detail-oriented? Eager to join a dynamic and fast-paced organization? Engage in problem-solving? In this role you'll be responsible for managing all of Lama AI's operational needs in production, and working closely with customers and our internal functions to orchestrate the best experience for our users.

Responsibilities

  • Onboard new customers and customize their environments
  • Deploy and verify new features, and configure per customer
  • Manage on-call duties, incoming tickets, hot-fixes
  • Monitor users, usage, issues
  • Coordinate and work closely with different stakeholders - users, CS, Product, R&D, analysts

Requirements

  • Proactive, strong sense of responsibility and attention to detail
  • Technological orientation and ability to adapt quickly
  • Proficient in English (reading and writing)
  • Full-time availability