A universe of opportunities. Open to you.

Payoneer’s mission is to empower anyone, anywhere to participate and succeed in the global economy. If our mission connects with your values, if you revel in solving complex challenges, and if you want to continuously advance your career, come realize your potential at Payoneer!

Life at Payoneer is a global community, where you’ll work with colleagues all over the world, in a hybrid or remote work frame. As an equal opportunity employer, the only things that matter to us are your skills, your drive and your desire to have a positive impact on others.

Location: Shanghai

What’s the job?

1. Manage Payoneer’s Enterprise client relationships at the senior level through understanding clients’ business, payment needs & flows, growth opportunities.
2. Develop client retention and growth strategies for your managed client portfolio with various digital commerce verticals (e.g. Social streaming, eCommerce, freelancing, content distribution, and others).
3. Develop and drive the overall long-term strategy for accounts, aligned to client business objectives, while prioritizing cross and up sell opportunities.
4. Negotiate commercial & contractual terms, and work collaboratively with key internal stakeholders to execute on revenue goals and growth objectives.
5. Conduct regular business reviews with clients to establish growth goals, and track performance against jointly agreed objectives.
6. Take ownership of client health by demonstrating accountability, adaptability, and problem-solving skills, ensuring that clients receive optimal support and service.
7. Leverage market, competitive, and proprietary data to inform decision-making, providing a comprehensive view of the client’s status and future opportunities.
8. Actively participate in internal review forums, presenting account plans for approval and soliciting support from management and other key business stakeholders.
9. Identify potential new product and service opportunities, providing strategic input to product and R&D teams to enhance offerings with a long-term focus.
10. Effectively communicate Payoneer’s value proposition during account review processes, prioritizing initiatives that align with client and company goals.

Is this you?

1. Bachelor’s degree or above, overseas education background preferred.
2. 8+ years of experience in a client facing role in high growth technology firms, ecommerce/payments firm, fintech space or in a financial institution
3. Ability to work with global cross teams, including sales/bd, finance, marketing, risk, customer care, legal, product, professional services, and compliance
4. Expert communicator who is motivated to own all aspects of the client relationship and be the client’s advocate within Payoneer
5. Excellent phone manner and presentation skills and able to productively facilitate meetings with up to 20 participants
6. Able to travel to clients on frequent basis
7. Creative problem solver with the ability to think out of the box but also to know how to plan, prioritize, and execute on strategies to meet client needs and revenue goals
8. Excellent written and verbal skill in both Mandarin and English

Who we are:

Payoneer (NASDAQ: PAYO) is the world’s go-to partner for digital commerce, everywhere. From borderless payments to boundless growth, Payoneer promises any business, in any market, the technology, connections and confidence to participate and flourish in the new global economy. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading brands, Payoneer offers a universe of opportunities, open to you.

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