Role Summary:
Payoneer’s banking network is cornerstone of the Payoneer platform, and maintaining trust relations with our bank partners is critical to the continued success of Payoneer. As the Head of Banking for South Asia you’ll be part of the global banking team, and you will play a critical role in shaping and executing our global payment strategies. Especially India and Bangladesh are key markets for Payoneer, with India being one of the most complex markets in terms of cross border payments regulations. You will own the relation with our banks and payout partners and drive the development, implementation, and management of our banking and payment infrastructure, ensuring it supports our growing business needs with specific payment flows and aligns with regulatory requirements. As Payoneer’s payment infrastructure is complex and global in nature, you will have to collaborate with cross-functional teams in Payoneer and the global Money Movement domain to drive innovation and efficiency in our global payment systems. As Payoneer has a significant presence in India, the global corporate finance team will also require advice and support with local finance operations, and payment operations team will lean on your understanding of and presence in the market.

What you’ll do -

• Partnership Management: Cultivate and manage relationships with South Asian banks and payment partners, negotiating and securing agreements that enhance our service offerings with a strong focus on India.
• Infrastructure Development: Oversee the design, implementation, and maintenance of robust banking and payment systems, ensuring scalability, security, and compliance with applicable regulations.
• Regulatory Compliance: Partner with FIs and internal compliance teams to ensure that Payoneer’s activities on partner’s bank accounts comply with global regulatory standards, including AML, KYC, and data protection requirements.
• Support Business Growth: Manage the volume portfolio across banking partners, ensure high compliance standards and reduce bank costs.
• Subject matter expertise: Provide consultation to address questions related to South Asia payments and licenses, e.g. tax refunds, purpose codes, FIRCs, RBI circulars, allowed transaction types, etc.
• Cross-Functional Collaboration: Work closely with Sales teams, Payment operations, Product, Engineering, Legal, Compliance, Risk, and Finance teams to address various challenges and deliver on the global objectives.
• Innovation and Efficiency: Drive innovation in payment technologies and processes to improve user experience and operational efficiency.
• Risk Management: Identify and mitigate risks associated with payment infrastructure and partner relationships.
• Corporate finance: act as liaison between global corporate finance team and local banks for things likes account opening/closure, updating signatories, new service applications (eg corporate credit cards) and support specific corporate payments that may need local support with eg documentation

Who you are -

• 7+ years of experience in India banking, cross border payments, payment regulations and FX.
• Deep understanding of India payment systems, regulatory compliance, cross border payments and regional industry best practices.
• Strong strategic thinking and problem-solving skills.
• Excellent negotiation and relationship management abilities.
• In-depth knowledge of payment technologies and trends in India, Bangladesh, Sri Lanka and Nepal.
• Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Results-driven with a focus on delivering high-impact outcomes.
• Bilingual: Native Hindi speaker, and professional level in English