Market competitive salary. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. Full-time employees are also eligible for a competitive equity package, and benefits.

About PayZen

PayZen is on a mission to bring financial health to healthcare. Our products improve both access and affordability for patients and cash flow & administrative complexity for medical providers. We are trusted by a rapidly growing number of health systems, hospitals, and physician groups and are backed by leading venture capital investors, including NEA, SignalFire, Viola Group, and 7Wire Ventures.

About the Role

We are seeking a highly experienced and hands-on AI Engineering Manager with deep expertise in AI and practical experience building chat-based systems and AI agents. In this role, you will lead the architecture, development, and delivery of intelligent, production-ready systems that leverage large language models (LLMs) and agent-based orchestration.

You will also be responsible for forming and mentoring a high-performing engineering team based in our San Francisco office.

In this role, you will report to our VP of Engineering. This position is based in our San Francisco headquarters with in-office days on Mondays, Tuesdays, and Thursdays.

This is an exciting opportunity to be part of a mission-driven organization poised for significant growth.

Responsibilities

• Team Leadership

  • Build, grow, and mentor a strong team of AI and backend engineers.

  • Establish a culture of ownership, collaboration, and technical excellence.

• AI Agent & Chat System Design

  • Design and implement chat-based AI agents powered by LLMs and orchestration frameworks (e.g., ReAct, LangChain, AutoGPT).

  • Translate product requirements into scalable technical architectures.

• Production-Grade Development

  • Deliver robust, reliable systems all the way to production.

  • Ensure scalability, security, monitoring, and performance across environments.

• AI Infrastructure & Pipelines

  • Lead development of ML/AI pipelines for data processing, training, and inference.

  • Collaborate with ML/Infra teams to optimize experimentation and deployment.

• Cross-Functional Collaboration

  • Work closely with Product, Data Science, and Design teams to define clear goals and execution plans.

  • Communicate trade-offs and technical decisions to stakeholders.

Requirements

• 7+ years of hands-on software development experience

• 2+ years building and managing high performing engineering teams

• Proven experience delivering AI-powered systems to production

• Experience building AI agents or chat-based LLM applications

• Proficiency in TypeScript (preferred), Python, or other modern languages

• Experience with frameworks like OpenAI APIs, LangChain

• Strong understanding of cloud environments (AWS), Docker, CI/CD

• Excellent communication and leadership skills

Why PayZen?

• An opportunity to positively affect the lives of thousands of patients

• A chance to join a high-growth company at an early stage

• Contribute to the development of a product that revolutionizes medical payments in ways never seen before

• Become a key member of a collaborative, high performing team, shaping its growth and success

• Competitive pay, benefits and stock options

Compensation Range: $255K - $300K